Privacy policy
Privacy Policy
1.
Introduction
This Website Privacy
Policy explains how we use the personal information we collect about you, via
our website www.valvedata.com
(the "Website"). We may amend this
Policy from time to time. Please read this Privacy Policy carefully and ensure
that you understand it. If you do not accept and agree with this Privacy Policy,
you must stop using this Website immediately.
This Website is not intended for children and we do not knowingly collect personal information relating to children.
2.
Information About Us
The Website is owned and operated by Valvetech AS, a company registered in Norway (organization number: 917076294) whose registered office is at Grasdalen 5, 4325 Sandnes.
3.
How to contact us
If you have any questions about how we use your personal information, or if you have any other privacy-related questions, please contact us by any of the following means:
e-mail us at: post@valvedata.com
or write to us at: Valvetech AS, Grasdalen 5, 4325 Sandnes, Norway
4.
The personal information we collect about you or your company
Personal information you provide to us
We collect personal information which you provide to us when you access and browse our Website (including when you submit personal information through data entry fields on the Website) and when you obtain products or services, or otherwise interact with us. For example, we may collect the following information from you:
your title;
your name;
your position;
your company;
your postal/visitor address;
your phone, fax and e-mail details;
your company webpage
your company logo
your company’s Coordinates (latitude and longitude for use in map/location)
your web browser type and version
your operating system
other personal information you provide to us as part of a query;
other personal information you provide to us as part of member registration;
information we collect from you when you purchase products or services from us.
personal information we collect automatically
When you use our Website, we also collect the following information about you automatically:
information about other websites you have visited (for example, the address of a referring website you may have accessed before ours);
information about how you use our Website (for example, how long you spend using it, how often you use it, when you last used it, and the content you access, such as our publications and white papers); and
technical and device-specific information, such as your IP address, information about the hardware you are using, your operating system, or your unique device identifier.
5.
Cookies
6.
How we use your information
We may use your personal information in the following ways:
· to make our Website available to you and to provide you with content which is tailored to your individual tastes;
· to provide you with services that you request;
· where you have given us your consent, we may disclose your personal information to our partners so that they may contact you (including by SMS and e-mail) with products and services which they think may interest you;
· to provide you with news feeds or newsletters to which you have subscribed;
· where you have given us your consent, we may send you information about our business, our publications or other products and services which we think you may be interested in. If we contact you, we will give you the option to opt out of receiving further similar communications if you wish;
· to process requests, queries, questions, or complaints you may have, and to provide customer service. For example, requests to use images in our image library, queries about our products, or requests for quotes;
· if you create/register an account/membership, we will use your account details (such as your email address and password) to administer your account;
· to notify you about important changes to our Website, including this Policy;
· to enforce, or apply this Policy, as well as our other policies, agreements or terms and conditions.
· to investigate and protect our users or customers from fraudulent, abusive or inappropriate, use of the Website or other unlawful activity;
· for other purposes which are explained to you at the time we collect your personal information.
We will not sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us by emailing post@valvedata.com and we will cease any such activity.
7. With whom do we share your
personal information?
We may share your personal information with the
following parties:
|
With whom do we share
your personal information? |
Why do we share it? |
|
Our marketing and sales
partners |
We may share your
personal information with our marketing and sales partners, who help us
manage our advertising, and enable us to send you information about products
and services you may be interested in. These partners help us to manage our
customer information and personalise emails. |
|
Third party service
providers |
We may share your
personal information with a range of third party service providers who help
us with our business. For example IT service
providers, subcontractors, and professional services providers. |
|
Third parties requiring
information for legal reasons |
We may share your
personal information with others if the law requires us to, or if we think it
is necessary to comply with the law. We may also share your personal
information if we need to do so to protect or defend our legal rights, or
those of others. |
|
Third party
investigators, authorities or law enforcement bodies |
We may share your
personal information to investigate suspected unlawful activity. |
|
Potential buyers or
investors |
If we ever wish to sell
our business, we may need to share your personal information with a potential
buyer or an investor. |
|
Manufacturers as members
at valvedata.com |
We may share your
personal information with manufacturers as members at valvedata.com where
required for business operational reasons, or so that they can send you
information about products and services you may be interested in. |
8. What is our legal basis for
using your personal information?
If you are obtaining our products or services from within the European Economic Area ("EEA"), then we are required to ensure that we only process your personal information where we have a legal basis to do so. When we process your personal information we will only do so where at least one of the following applies:
· we need to use your personal information to perform our responsibilities under our contract with you;
· if it is in our legitimate interests to use your personal information. For example, it is in our legitimate interests to use your personal information to improve our Website, to tell you about changes to this Policy, to tell you about new services or products we are offering, and for business reasons (for example to develop our business or if we are thinking of selling our business); or
· sometimes we may ask for your consent to use certain types of personal information (e.g. by asking you to tick an online box). In these circumstances, your consent will be our legal basis for processing your personal information. If you have provided consent, you may withdraw it at any time. You may do this by "opt out" where we give you the opportunity to do so, or by contacting via email at post@valvedata.com.
9.
How long do we keep your personal information?
If you have registered an account or membership with us, we will normally only keep your personal information for as long as your account/membership is active. When you close your account/membership with us, we will normally delete your personal information. Sometimes, however, we may keep your personal information after you have closed your account. For example:
· we may retain personal information about how you have used our Website for as long as we think it may be useful to us in order to improve the Website and develop our business. This may include for example, information about how you have used our Website;
· we may also retain your personal information after you have closed your account so that we can send you information about products, services and publications we think you may be interested in. You can "unsubscribe" to receiving such messages or tell us you are no longer interested;
· we may retain your personal information in order to protect our legal rights, or those of third party, or to comply with the law; or
· if you purchase products or services from us, we may retain your personal information for as long as we need to in order to provide you with customers service, or for as long as we need to for compliance purposes in order to comply with our record keeping requirements.
10.
We may transfer your personal information outside the EEA
We may transfer personal information that we collect from you to third party data processors or other members/manufactures located in countries that are outside of the EEA in connection with the above purposes.
11.
Security
We take data privacy seriously and we only use your personal information where we have a lawful basis for doing so, and only to the extent that we need to use it. Whilst we take appropriate technical and organizational measures to safeguard your personal information, no transmission over the internet can ever be guaranteed secure. You should always think carefully before providing/sharing information which you wish to keep private or confidential.
12.
What choices and rights do you have regarding the use of your personal
information?
You may "opt out" of receiving marketing or promotional messages from us by following the instructions in those messages. You may also opt out of such marketing by getting in touch by emailing us on post@valvedata.com. If you opt out, we may still send you non-promotional emails, such as emails about your account or our on-going business relations.
Under the General Regulation (EU) 2016/679, of 27 April 2016, on Data Protection (GDPR), the following rights are recognized in relation to the processing of your personal data (if you are based in the EEA):
· Right of access. You have the right to confirm that your personal data is being processed and, if the case, to get a copy of such data and complete information about the processing.
· Right to rectification. You have the right to amend errors, modify data that may be inaccurate or incomplete and ensure the information which is being processed is right.
· Right to erasure. You have the right to suppress your data without undue delay in the case that the processing is illegal or that the purpose for processing or collecting it has disappeared.
· Right to restriction. You have the right to ask for the suspension of the processing in the case that such processing is illegal or inadequate.
· Right to object. You have the right to object to the processing of your data in the case that the purpose of the processing is direct marketing or that the processing should be stopped for reasons relating to your personal situation, unless we can demonstrate compelling legitimate grounds to continue processing them or that the processing is necessary to exercise or defense legal claims.
· Right not to be subject to automated individual decisions. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you, unless that is necessary for the execution of a contract, is permitted by the Law or it is based on your explicit consent.
If you need help or wish to exercise any of the above rights, please contact us via the contact details set out in section 3.
We will consider all such requests and provide our response as soon as we can. Please note, however, that personal information may be exempt from such requests in certain circumstances, which may include circumstances where we need to keep processing your personal information for our legitimate interests or to comply with a legal obligation. In your request, you have to clearly state (i) your personal identity, by indicating your complete name and the email address and (ii) the right or rights you are exercising. Your request to be marked with "Data Protection".
13.
Third party sites
This Website may contain links to other websites operated by third parties or partners. Please note that we cannot be responsible for personal information that third parties may collect, store and use through their websites. You should always read the policy of each website you visit carefully.
14.
Complaints and queries
If you have any complaints, queries or questions about how we use your personal information, you may contact us using the contact details set out in section 3. We will then get in touch with you to see how we can help.
If you have a complaint about how we use your personal information, we would always prefer you to contact us first. However, you may also make a complaint to the relevant data privacy regulator if you wish to do so.